Responsible Gaming
Gaming Should Be Entertainment, Not Income
Online casino gaming is designed for entertainment purposes only. It should never be viewed as a way to earn money or solve financial problems. Always gamble within your means and remember that the house always has an edge. If you find yourself gambling to recover losses or viewing it as income, it's time to seek help.
Age Verification
Online casino gaming in New Zealand is strictly for individuals aged 18 years and over. It is your responsibility to ensure you meet the legal age requirement in your jurisdiction before participating in any gambling activities. Licensed operators are required to verify age and identity before allowing account creation.
Are you 18 or over? Only proceed if you can confirm this requirement.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognize any of these warning signs in your own behaviour, please seek help immediately:
- Chasing losses by gambling more to recover money you've lost
- Hiding your gambling activities or the amount you've spent from family and friends
- Gambling with money intended for essential expenses (rent, bills, food)
- Increasing the amount you gamble to get the same level of excitement
- Feeling anxious, irritable, or restless when not gambling
- Neglecting work, school, family, or social activities due to gambling
- Borrowing money or going into debt to fund gambling
- Lying about gambling habits or spending
- Failed attempts to cut down or stop gambling
- Experiencing mood swings or depression related to gambling losses
Self-Help Tools & Responsible Gaming Features
Most reputable online casinos offer tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Cap the amount you're willing to lose in a given timeframe
- Session Time Limits: Automatically log you out after a set period of play
- Reality Checks: Receive periodic notifications about how long you've been playing and how much you've wagered
- Self-Exclusion: Temporarily or permanently close your account and block access to gambling websites
- Account Cooling-Off Period: Take a break from gambling for a set number of days
Use these tools proactively to maintain healthy gaming habits.
Support Organizations
If you or someone you know is struggling with problem gambling, help is available. The following organizations provide free, confidential support:
New Zealand
- Problem Gambling Foundation – Free helpline and counselling services across NZ
Phone: 0800 664 262 | Website: www.pgf.nz - Gambling Harm Support Services – Confidential support available 24/7
International Support
- GamCare (UK) – Support and counselling for problem gamblers
Website: www.gamcare.org.uk - GamStop (UK) – National self-exclusion scheme for online gambling
Website: www.gamstop.co.uk - Gambling Help Online (Australia) – Free counselling and support
Website: www.gamblinghelponline.org.au - Responsible Gambling Council (Canada) – Evidence-based resources and support
Website: www.responsiblegambling.org - National Council on Problem Gambling (USA) – 24/7 helpline and resources
Website: www.ncpgambling.org
If You Need Help
Problem gambling is treatable, and recovery is possible. If you recognize signs of problem gambling in yourself or someone else, please reach out for support today. There is no shame in asking for help—many people have successfully addressed gambling problems with professional support.
Contact the Problem Gambling Foundation (NZ) today: 0800 664 262
Remember: If gambling stops being fun and starts causing stress, financial hardship, or affecting your relationships, it's time to take action. Help is available, and you don't have to face this alone.